Critical thinking is the ability to conduct disciplined
thinking that is clear, rational, open-minded, and informed by evidence. In today’s environment, where leaders are
confronted with rapid change, evolving technologies, information overload, political
uncertainty, financial risk, and many other challenges, critical thinking is an
essential skill. Fortunately, the
ability to think critically as well as strategically (see my previous post
on strategic thinking), can be practiced and mastered. Some techniques to improve critical thinking
include:
Reframe problems to
get to the bottom of things. Every
situation can be looked at from different angles. By shifting frames of
reference, and by looking at situations from different points of view, leaders
get new, and different, kinds of insights that enable them to find the true
causes of issues and ultimately result in better decisions.
Challenge current beliefs
and mindsets, including your own. John
F. Kennedy once said, “Too often we enjoy the comfort of opinion without the
discomfort of thought.” Critical
thinking requires a willingness to revisit our opinions, to assess how they
were formed, and to look for prejudices and biases. Having an open or “growth” mindset will allow
you to consider new perspectives and theories, including those that may
challenge your current position.
In her book “Mindset,
the new psychology of success,” psychologist Carol Dweck writes “the
passion for stretching yourself and sticking to it, even (or especially) when
it’s not going well, is the hallmark of the growth mindset. This is the mindset
that allows people to thrive during some of the most challenging times in their
lives.”
Explore analogies and
metaphors. Metaphors and analogies
help us make sense of the world in which we live. Analogies are comparisons between two
different things in order to highlight some point of similarity. Metaphors are
words or phrases for one thing that is used to refer to another thing in order
to suggest that they are similar.
Using analogies and metaphors allows us to tap into our
knowledge and understanding of something familiar to explore or express an
unfamiliar concept. When faced with a
need to understand and make decisions about an ambiguous problem, a powerful
technique is to explore parallels with some other experience. If the purpose of critical thinking is to
decide what to believe or do, an important approach is to use another
circumstance to structure thinking about the problem. This facilitates
analytical thinking, and supports both reflection and communication.
Ask powerful
questions. In a previous post,
we wrote about the importance of powerful questions in coaching. Used at the right point in a coaching
conversation, such questions have the power to reveal new perspectives and to
find new ways to move forward and take action.
Leaders find value in powerful questions as well. A leader might ask herself or himself the
following questions:
·
What might be possible?
·
What would I do with a blank slate if there were
no limitations?
·
Who else has faced these challenges and what can
I learn from those experiences?
·
What have we not yet explored?
·
What is holding us back?
By asking powerful questions, leaders can change their understanding
about the way things are, look at things in a new light, and find different
ways to solve both personal and professional problems.
Be prepared to
practice. Building the discipline
needed to think critically takes commitment and hard work. As with any skill, you will need to practice,
first by becoming more conscious of your current thinking processes and then by
identifying and exploring opportunities to instill structured checkpoints in
your approach. As you become more
proficient, you will expand your capacity and increase the overall quality and
effectiveness of your thinking.
Ultimately, a good critical thinker not only questions
everything, but also analyzes everything, and places everything in context.
Critical thinkers are aware of their assumptions and prejudices, and understand
how they affect their thought processes.
They look past the surface of things to get the whole picture. And they come up with effective solutions, because
they are able to address the real issues involved.
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